In order to better serve customers, ensure the legitimate rights and interests of customers, lifting of customers to establish the company's corporate image menace from the rear, and brand reputation, according to People's Republic of China's "consumer protection law", "customer service service management standards" and the company's quality policy, the company made the following commitment to customer service:[contact way]
1, Organize production in strict accordance with IS09001 standard.
2, Provide necessary technical support for ex factory products.
3, since the date of delivery of the product within 12 months, in the normal customer storage and transportation, maintenance and use conditions, due to product quality problems can not be used normally, the provision of free services.
4, Provide spare parts, spare parts, installation, commissioning, maintenance services and technical training to customers in accordance with customer requirements or agreements.
5, in receiving customer quality information feedback, in 8 hours to put forward processing opinions, and timely processing.
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